LogMeIn Rescue Customer 8.8.6-215

GoTo Group, Inc. – Freeware – Android
dos votos de 4571

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Note: Please download this application only if instructed to do so by a trusted support technician.

The LogMeIn Rescue Customer application is designed to facilitate troubleshooting on Android devices by enabling support technicians to diagnose and resolve issues remotely. To utilize this tool, users must be in an active support session with a technician utilizing LogMeIn Rescue, who will provide a unique PIN code necessary to initiate the connection.

Support technicians can perform a variety of functions including, but not limited to:
<ul>
 <li>Real-time chat</li>
 <li>File transfer capabilities</li>
 <li>Accessing system diagnostic information</li>
 <li>Managing APN configurations (for Android 2.3)</li>
 <li>Adjusting WiFi configurations</li>
</ul>
Remote control functionalities are supported on recent models from manufacturers such as Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam, among others.

Instructions for Use:
<ol>
 <li>Download and install the application.</li>
 <li>Open the application from your device's Applications folder.</li>
 <li>Input the six-digit PIN code provided by your support technician.</li>
 <li>Grant permission for your trusted support technician to remotely connect to your device.</li>
</ol>

This application utilizes Device Administrator permissions as well as accessibility services to ensure comprehensive remote control of the device during a Rescue session. It is important to note that LogMeIn Rescue does not monitor or control any activities outside the scope of the active Rescue session.

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